Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Everything You Need to Know About Your Organisation Profile on the TWINT Giving Portal

The TWINT Giving Portal helps increase your organisation's visibility and attract new donors. Learn more about the benefits of having a profile on the portal – and how to set it up effectively.

Table of content: 

  1. Benefits of a Profile on the TWINT Giving Portal 
  2. How to Create Your Organisation Profile
  3. Image Selection – First Impressions Count
  4. Description – Convince in a Few Words
  5. Recurring Donations – Ensure Sustainable Support

Benefits of a Profile on the TWINT Giving Portal

The TWINT Giving Portal is integrated directly as a partner feature in the TWINT app – with over 5 million active users, Switzerland’s most popular payment app. It offers a simple, secure, and efficient way to collect donations.

With a profile on the TWINT Giving Portal, you benefit from

  • Year-round visibility: Your profile is online all year and searchable by donors in up to three thematic categories.
  • Access to new donors: Use TWINT’s reach to attract new supporters for your organisation.
  • Modern donation experience: Donating is easy and secure – and supporters can track their giving in the app.
  • More relevant visibility through personalisation: Your organisation and campaigns are shown to users for whom they are most relevant – even on a regional level within Switzerland.

How to Create Your Organisation Profile

To list your organisation on the portal, you must meet the eligibility criteria. If you haven’t been in touch with Weunity yet, reach out via support@weunity.com to start the onboarding process.
Once initiated, you’ll receive a form where you’ll need to provide:

Image Selection – First Impressions Count

The background image is the first thing potential donors see on your profile. Choose a photo that clearly represents your mission and impact.

Tips for preparing your image:

  • Image choice: High-quality, meaningful, respectful, and legal content that reflects your values and purpose.
  • Size: Minimum 2072 x 1512 pixels
  • Central placement: Key elements should be in the centre, due to a slight zoom effect on the platform.
  • Margins: Keep safe space around edges to avoid cropping.

Description – Convince in a Few Words

The headline and description help inspire donors at a glance. Keep in mind:

  • Clear and concise: Headline should be memorable and under 40 characters. 
  • Show your mission and impact: Use the 500-character limit to explain why your work matters.
  • Use inclusive, accessible language: Avoid jargon, use direct address ("you"), and be personal.
  • Include a call to action: Explain why support is needed now.
  • Multilingual Content: For nationwide visibility, your texts must be provided in German, French, Italian, and English. Regional organisations are only required to use their canton’s language, but we recommend using all four to reach more donors.

Recurring Donations – Ensure Sustainable Support

With your organisation profile, you can acquire recurring donors year-round – a key source of long-term impact. Up to 50% of all recurring donations on the TWINT Giving Portal are completed directly via profiles.

Why recurring donations matter: They provide planning security and financial stability – enabling your organisation to implement impactful, long-term projects.

Learn more about recurring donations or contact us directly at support@weunity.com.

Still have questions about the TWINT Giving Portal? We’re happy to help – email us at support@weunity.com.